Yes, we offer free shipping on all our products WORLDWIDE! What watches are available?

You can place an order through our website securely and safely.

Once you place your order, we will process your order the same day and have it sent out, our average shipping time is between 7 – 14 days.

We accept returns within 14 day period, we understand that some customer may not be able to return products within that period so we ask that you send us proof that you have shipped it out within the 14 day period even if the product arrives after the period we will still accept it. All returns/exchanges must be unused, unworn and in their original packaging undamaged. Customers are responsible for the safe return of the products at their own cost

We offer both Japanese Quartz and Automatic movements. please check our collection to see which watch best suits you.

You can check the status of your order on our website and through the email link we send you after your order is confirmed.

Yes! we can offer free advice on which movment and style will suit you best, please email us on info@sultanwatches.com

You can check prices of individual watches on our website through the currency selector. Choose the country you are in and it will automatically convert the price to your local currency.

We package products and ship them same day, if you need to cancel an order, please email us at info@sultanwatches.com

Yes, all our watches are hand made!

Yes, we will be releasing new straps very shortly. Please subscribe to our newsletter and you will be the first to know when we release them.

Yes, all our watches are waterproof. please check individual watches to see the specific depth and range.

We believe in quality over quantity, we spend time on designing our watches and creating watches that will last a lifetime.

All products are shipped from Manchester, United kingdom. Sultan Watches are luxury watches and customers are responsible for any import or custom fees.

Yes, we have a 14 day money back guarantee. If your product arrives damaged or faulty, please email us on info@sultanwatches.com and we will refund you.

Yes, we would love to see your pictures and share them with our community, please send them to us directly through Facebook or Instagram, alternatively email us the pictures at info@sultanwatches.com.

All Sultan watches come ready to be worn from day one. Remove the protective packaging from the face, back and crown of the watch and the watch will be set for you to wear.

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Our Automatic watches come with 31 jewels that ensure the watch is reliable and accurate.